A1 Carriages Car Sales Ltd

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3.9

( 8 reviews )

Auto Repair, Car Dealers

Open 10:00 AM - 04:00 PM See Hours

Crayford Rd, Dartford DA1 4AW, United Kingdom +44 1322-281-525

A1 Carriages Car Sales Ltd is a well-established used car dealership located on Crayford Rd, Dartford. Specializing in Fords and Vauxhalls, the dealership also offers finance advice, MOTs, and servicing. With a strong focus on customer service, A1 Carriages Car Sales Ltd aims to provide a seamless car-buying experience for its clients. The dealership is known for its friendly staff and extensive selection of cars. Open six days a week, customers can visit the showroom or take advantage of the delivery service. Whether it's purchasing a new vehicle or getting maintenance work done, A1 Carriages Car Sales Ltd aims to meet the needs of every customer. With a strong reputation in the industry, the dealership continues to be a top choice for those in the market for quality used cars.

Amenities and More

Service options
- Delivery
- In-store shopping
Payments
- Credit cards
- NFC mobile payments
Offerings
- Repair services
- Oil change

Reviews

3.9/5

8 reviews

5 stars

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2 stars

1 stars

Lisa bortillo

March 22, 2024

We had the worst experience of buying a car from A1 Carriages (Car Sales) Ltd. We chose a car through Autotrader and contacted them for delivering the car to our address. The car was for sale at a price lower than the market average for the model. However, owing to a higher than average mileage for the car's age, we thought it to be the reason of the lower price. The car wouldn't accelerate as it should on first driving it. Having completely trusted the dealer to inform us of any negatives (which they didn't) and saying it was a matter of getting used to the car (which I know very well, having driven both manual and automatic cars for 20 years now). We got the car checked (during our 14 days return window) to find out that it had a broken clutch and would cost £2500 or even more. To cut it short, never trust a dealer unless you drive the car yourself or know them for years. We learnt our lesson after having to loose the delivery cost to and from our house. Wish we had relied on the negative comments about them posted already on trustpilot.

Mary gutman

March 22, 2024

Do not use. Shocking dealership that is really pushy with sales and offers no help post-purchase. They sold us a car and said they were providing a minor service, something included in every purchase according to the booklet they give you, but they didn't. The car has become faulty only 10 months after buying it and other reputable mechanics have advised this is due to bad oil being used in the car that is at least 3 years old. A1 Carriages did not change the oil or filter in the service like they said (and the book says) and now the car is mostly useless. They refuse to help and offer contradictory responses to me. They say they do change the oil on all their cars and use "only the best" oil but that is simply not true based on the fact that another mechanic says so, and the fact car is faulty. The fault literally doesn't happen if the correct oil is used! No one in their sales team seems to know anything about cars and advise to speak to the garage, and every one in the garage is slippery shouldered and either says to speak to the sales team or their manager, Alan, who seems to be forever absent. I strongly recommend people use other dealerships as my experience with them has been terrible.

Daya keller

March 22, 2024

It's very nice place. People here are very helpful. Gives full information. Especially Paul who guide me throughly. He helps a lot. Thank you Paul.

Ted stevenson

March 22, 2024

Excellent service and mot, ok price.

Ethan

March 22, 2024

Very friendly and helpful experience

Qingyang chen

March 22, 2024

Chris was great, car bought very helpful.

Megan graham

March 22, 2024

Honestly cannot recommend A1 carriages enough! Chris French was ever so friendly assisting my mum who was in desperate need to find a new vehicle due to the upcoming ULEZ zone expansion, he took her budget into consideration showing her vehicles of which would be ulez compliant and listening to her needs/wants . He also provided us with extremely useful information and guidance from the start to finish (looking at cars though to purchasing) , I am also in the process of looking for a vehicle due to the ULEZ expansion and will 100% be going back to Chris to help find my next car . See you soon Chris !😊

Curt drouse

March 22, 2024

Cant recommend A1 Carriages enough! Due to the ULEZ zones coming into play closer to home I have been forced into finding a ulez compliant car rather rapidly, with such wonderful help from a gentleman called Chris French we are now up and running with a compliant car *within* a week of looking for a new vehicle ,he was very knowledgeable from the get go from showing us cars within our price range we provided him alongside providing us with all the useful bits of information you need to know about when buying a vehicle which weve never done directly from a dealer before, Generally made us feel welcomed and at ease from the get go, couldn't recommend him enough, even recommended my daughter to go via this garage